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Olivia Parker

Healthcare Executive Assistant
Profile

Dedicated and detail-oriented Healthcare Executive Assistant with over 8 years of experience providing high-level administrative and operational support to hospital executives, medical directors, and clinical administrators. Expert in managing confidential patient data, coordinating meetings across departments, and improving workflow efficiency in fast-paced healthcare environments. Skilled in healthcare compliance, EMR systems, and executive communication.

Employment History

Senior Executive Assistant – Healthcare Administration — Providence Medical Center

Seattle • Apr 2020 — PRESENT
  • Provide executive-level support to the Chief Medical Officer and Director of Operations.
  • Manage complex calendars, travel logistics, and confidential medical correspondence.
  • Coordinate cross-departmental meetings with 20+ healthcare leaders and physicians weekly.
  • Prepare board reports and compliance summaries, improving documentation accuracy by 35%.
  • Maintain full confidentiality with sensitive medical and patient information under HIPAA guidelines.

Executive Assistant – Medical Operations — Evergreen Healthcare Group

Tacoma • Jun 2016 — Mar 2020
  • Assist hospital executives with meeting coordination, budgeting, and vendor communication.
  • Create and maintain electronic filing systems for patient and administrative records.
  • Improve administrative workflow efficiency by introducing automated scheduling tools.
  • Support HR in onboarding healthcare staff and managing credential documentation.

Administrative Assistant – Health Services — Cascade Medical Associates

Bellevue • Jan 2014 — May 2016
  • Support department heads in managing reports, billing, and insurance documentation.
  • Schedule patient appointments and maintain communication between departments.
  • Process confidential medical records with 100% data integrity and compliance accuracy.
Education

University of Washington

Bachelor of Science in Healthcare Administration — Seattle

Jan 2013 —


Achievements

Reduced administrative turnaround time

Reduced administrative turnaround time by 25% by optimizing document workflows.

Excellence in Executive Support

Recognized for “Excellence in Executive Support” at Providence Medical Center.

Cross-departmental healthcare projects

Assisted in coordinating 50+ cross-departmental healthcare projects annually.

Technical Skills

Key Tools

Microsoft Office 365, Epic EMR, Zoom, SharePoint, Kronos, Outlook, Google Workspace, DocuSign.

References

— —

Personal Details


Seattle
USA
(206) 379-6428
olivia.parker.healthcare@gmail.com

Links

LinkedIn

Portfolio

Skills

Executive & Physician Support
Medical Record Management
HIPAA & Regulatory Compliance
Scheduling & Calendar Coordination
Report Preparation & Data Entry
Budgeting & Vendor Management
Patient Communication
EMR / EHR Systems (Epic, Cerner)

Courses

Certified Medical Administrative Assistant (CMAA) —

HIPAA Compliance Certification —

Microsoft Office Specialist (MOS) —

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