• Manage in-flight operations for domestic and international corporate charters on Gulfstream G600 and Global 7500 aircraft.
• Coordinate with flight crews and ground staff to ensure seamless luxury service for high-net-worth clients.
• Oversee cabin setup, catering arrangements, and safety compliance for VIP passengers.
• Maintain detailed passenger preference logs to personalize each flight experience.
• Implemented upgraded service procedures that improved client satisfaction scores by 18%.

• Delivered elite in-flight service for executives and private clients across the U.S., Europe, and the Caribbean.
• Handled catering from luxury suppliers and ensured adherence to hygiene and presentation standards.
• Conducted safety demonstrations, emergency drills, and pre-flight cabin inspections.
• Assisted with multilingual communication during international operations.
• Awarded “Client Excellence Award” in 2019 for outstanding service and professionalism.

For exceptional performance and client feedback.

For maintaining 100% client satisfaction.