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Amanda Collins

Flight Attendant
Professional Summary

Enthusiastic and safety-focused Flight Attendant with over 7 years of international and domestic flight experience. Skilled in providing top-tier passenger service, ensuring compliance with FAA regulations, and handling in-flight emergencies with professionalism and calm. Adept at maintaining composure under pressure while creating a welcoming and efficient onboard environment.

Work Experience
Senior Flight Attendant

Delta Air Lines, Seattle

01/2019 - Invalid Date
  • Lead cabin crew for domestic and transatlantic flights, averaging 12+ flights per month.
  • Delivered exceptional customer service to an average of 200 passengers per flight, ensuring safety, comfort, and hospitality.
  • Conducted safety demonstrations and pre-flight briefings, ensuring compliance with FAA and airline standards.
  • Resolved in-flight conflicts diplomatically, improving passenger satisfaction by 15%.
  • Collaborated with the captain and crew during emergency procedures, including a medical emergency at 32,000 ft (2023).
Flight Attendant

Alaska Airlines, Portland

06/2016 - 12/2018
  • Managed in-flight service and safety checks for short-haul and medium-haul routes across the U.S. West Coast.
  • Trained new recruits on customer service protocols and emergency procedures.
  • Recognized as “Top Performer” for exemplary service and professionalism (2017).
  • Assisted passengers with mobility and dietary needs, ensuring ADA compliance.
Education
University of Nevada, Las Vegas (UNLV)

Bachelor of Arts -

- 05/2015
Personal Details
SeattleUSA(206) 547-8234amandacollins@email.com
Courses
FAA Certified Flight Attendant LicenseFederal Aviation Administration
CPR & AED CertificationAmerican Red Cross
Advanced Safety & Evacuation TrainingDelta Air Lines Training Center
Crew Resource Management (CRM) CertificateAlaska Airlines Academy
Skills
Passenger Safety & Comfort
Emergency Management
In-flight Communication
Conflict Resolution
Team Coordination
Cabin Preparation & Security Checks
First Aid & CPR
FAA Regulation Compliance
Multilingual Communication
Customer Relationship Management
Languages
EnglishSpanishFrench
Links
LinkedIn

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