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Wanted Job Title

Driving License

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Date Of Birth

Professional Summary

Write 2-4 short & energetic sentences to interest the reader! Mention your role, experience & most importantly - your biggest achievements, best qualities and skills.



Dedicated and personable front desk professional with over 5 years of experience in the hospitality industry. Proven ability to manage front desk operations efficiently and enhance guest satisfaction. Seeking to leverage my skills and experience to contribute to the success of XYZ Hotel.

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 400+

Employment History

Show your relevant experience (last 10 years). Use bullet point to note your achievement. if possible - use no./facts (Achived X, measured by Y. by doing Z)



  • Greeted and checked in guests: Managed check-in and check-out processes efficiently, ensuring a seamless and welcoming experience for all guests.
  • Handled guest inquiries and complaints: Provided excellent customer service by addressing and resolving guest issues promptly and effectively.
  • Managed reservations: Utilized hotel reservation software to manage bookings, cancellations, and modifications accurately.
  • Processed payments: Handled cash, credit card, and digital payments, ensuring accurate billing and account reconciliation.
  • Coordinated with other departments: Worked closely with housekeeping, maintenance, and other departments to fulfill guest requests and ensure smooth operations.

New

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701



  • Provided exceptional guest services: Assisted guests with inquiries, reservations, and directions, enhancing their overall experience.
  • Maintained front desk operations: Ensured the front desk area was organized and well-maintained, creating a welcoming environment.
  • Processed check-ins and check-outs: Streamlined the check-in/check-out processes, reducing wait times and improving efficiency.
  • Managed phone lines: Handled multiple phone lines, answering inquiries, and directing calls to appropriate departments.
  • Trained new staff: Assisted in training new front desk staff on hotel policies, procedures, and software systems.

New

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633

Education

A varied education on your resume sums up the value that you are learning and background will bring to job




Skills

Choose 5 of the most important skills to show your talents! Make sure they match the keywords of the job listing if applying via on online system.

Advance





Experienced





Experienced





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Skillful





Skillful





Skillful





Skillful





Languages

Native Speaker



Native Speaker



Native Speaker



Websites & Social Links

You can add links to websites you wants hiring managers to see! Perphaps It will be a link to your portfoliio, Linkedin profile or personal website

Certifications



  • Certified Hospitality Professional (CHP)
  • First Aid and CPR Certified

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